Terms

Rakaposhi Technologies (SMS- Private) Limited

These Terms & Conditions (“Terms”) govern your access to and use of the website, products, and services provided by Rakaposhi Technologies (SMS- Private) Limited (“we”, “our”, “us”). By using our services, you agree to comply with and be bound by these Terms.

1. Company Information

Company Name: Rakaposhi Technologies (SMS- Private) Limited
Address: Mohallah Kot Sayedaan, Post Office Garhii Habib Ullah Karnool,
Tehsil Balakot, District Mansehra, Pakistan
Email: Info@rakaposhi.site

2. Services

We provide technology-related services including, but not limited to:

• SMS & communication services

• Website and software development

• Payment integration and APIs

• Hosting, domains, and IT solutions

• Digital and technical support services

Service details, pricing, and timelines are defined in individual agreements or invoices.

3. Eligibility

By using our services, you confirm that:

• You are at least 18 years old

• You have the legal authority to enter into this agreement

• All information provided by you is accurate and complete

4. User Responsibilities

You agree:

• Not to use our services for illegal, fraudulent, or abusive activities

• Not to misuse SMS, APIs, or systems for spam or unauthorized messaging

• To comply with applicable local and international laws

• To keep your account credentials secure

We reserve the right to suspend or terminate services if misuse is detected.

5. Payments & Billing

• All fees must be paid in advance unless agreed otherwise in writing

• Prices may vary based on service scope and market conditions

• Payment gateway charges, taxes, and third-party fees are borne by the client

• Late or failed payments may result in service suspension

6. Refund & Cancellation Policy

• Setup fees and development charges are non-refundable

• Refunds (if any) are subject to written agreement

• We reserve the right to cancel services due to policy violations or non-payment

7. Intellectual Property

All content, software, designs, logos, and materials provided by us remain the intellectual property of Rakaposhi Technologies (SMS- Private) Limited unless stated otherwise in writing.

You may not copy, distribute, or resell our materials without prior written consent.

8. Service Availability

We aim to provide uninterrupted services but do not guarantee:

• Continuous or error-free operation

• Zero downtime due to maintenance, updates, or technical issues

We are not liable for losses caused by service interruptions beyond our control.

9. Limitation of Liability

To the maximum extent permitted by law:

• We shall not be liable for indirect, incidental, or consequential damages

• Our total liability shall not exceed the amount paid by the client for the specific service

10. Third-Party Services

Our services may rely on third-party providers (payment gateways, SMS operators, hosting providers). We are not responsible for their performance, policies, or outages.

11. Termination

We may suspend or terminate services:

• For violation of these Terms

• For illegal or harmful activities

• For non-payment or misuse of services

Upon termination, outstanding dues must still be paid.

12. Governing Law

These Terms are governed by and construed in accordance with the laws of the Islamic Republic of Pakistan. Any disputes shall be subject to the jurisdiction of Pakistani courts.

13. Changes to Terms

We reserve the right to update these Terms at any time. Continued use of our services constitutes acceptance of the updated Terms.

14. Contact Information

For any questions regarding these Terms, please contact us:

Rakaposhi Technologies (SMS- Private) Limited
📍 Mohallah Kot Sayedaan, Post Office Garhii Habib Ullah Karnool,
Tehsil Balakot, District Mansehra, Pakistan
📧 Email: Info@rakaposhi.site