Returns Policy

Rakaposhi Technologies (SMS- Private) Limited

Effective Date: [Add date]

Rakaposhi Technologies (SMS- Private) Limited provides digital and service-based solutions. Due to the nature of our services, returns are not applicable.

1. No Physical Products

We do not sell physical goods. All services offered by us include:

• SMS services and credits

• Software and web development

• API and payment integrations

• Hosting, domains, and digital solutions

As there is no physical delivery, returns are not possible.

2. Digital & Service-Based Items

Once a service is:

• Activated

• Delivered

• Accessed

• Or work has begun

It cannot be returned, exchanged, or reversed.

3. Incorrect Purchase or Error

If a purchase was made:

• By mistake

• As a duplicate payment

• Or for an incorrect service

Please contact us immediately. Such cases are handled under our Refund & Cancellation Policy, not returns.

4. SMS Credits & Usage

• SMS credits, once added or used, cannot be returned

• Unused credits are non-returnable unless stated in a written agreement

5. Service Issues

If you experience an issue with any service:

• Our support team will attempt to resolve or correct the issue

• Fixes or adjustments do not qualify as returns

6. Policy Updates

We reserve the right to update or modify this Returns Policy at any time. Any changes will be effective upon posting on our website.

7. Contact Information

For any questions regarding this Returns Policy, please contact us:

Rakaposhi Technologies (SMS- Private) Limited
📍 Mohallah Kot Sayedaan, Post Office Garhii Habib Ullah Karnool,
Tehsil Balakot, District Mansehra, Pakistan
📧 Email: Info@rakaposhi.site